Doula Consultations: Everything I’ve Written About Getting Hired

The consultation is where most doula businesses are won or lost, and it is the part almost nobody trains you for. You can be excellent at births and still lose families at the coffee shop table. Everything I have written about that conversation is collected here, roughly in the order you will need it.

Practice the conversation before it counts

If you only do one thing on this page, do this one. I built Aria, a virtual client, who runs a full practice consultation with you. She asks what real families ask, including the pricing and backup questions that trip people up, and she gives you specific feedback at the end. Run it as many times as you want.

Before the meeting

• How Prompt Responses Can Secure Your Next Doula Client. How fast you reply to an inquiry decides whether you get the meeting at all.
• You Said You Were Ready: How to Grow Your Doula Confidence. What is actually stopping you, when it is not skill.
• How to Overcome Doula Imposter Syndrome & Start Booking Doula Clients. For the nerves that show up right before a consultation.

Running the meeting

• How to Do Your First Doula Consultation Without Fumbling the Ball. Where to meet, what to say, and what to ask.
• Why Your Doula Consultations Aren’t Converting to Clients. The before, during, and after system I use, including the three fit questions I ask every family.
• Avoid These 3 Common Doula Interview Mistakes. The three that come up most often.
• Can You Be a Doula If You’ve Never Given Birth? Word for word answers to the hardest question you will get asked.
• Effective Doula Communication. Setting expectations before labor starts.

The money conversation

• The Doula Pricing Trap: Why You Are Copying the Wrong People. How to arrive at a number that is actually yours.
• How Doulas Accept Payments Online (and What to Avoid). Once they say yes.

After the meeting

• What To Do After the Doula Interview (So You Don’t Get Ghosted). Timing and wording for the follow-up.
• Crafting the Perfect Welcome Pack for New Doula Clients. What to send once they book.
• 8 Tips for Better Doula Client Communications. How clients reach you, and when, once they have booked.
• Talking with Your Clients About Your Backup Doula. Families ask about this at the consultation, so have the answer ready.

When it isn’t a fit

• How to Turn Down a Doula Client Who Isn’t the Right Fit. Including what to actually say.
• Setting Boundaries as a Doula. Where the working relationship gets set, and how to reset one that slipped.
• 9 Doula Pickles and How to Get Out of Them. From ghosted interviews to boundary blurring clients.

If you want to work on this properly

My Master the Doula Interview class is built around this whole conversation, from the first inquiry through the ask. It is $49 and includes 2 CE contact hours. If the part you are stuck on is the number itself rather than the conversation, start with Confidently Set Your Doula Fee instead, which is $41.